Should I call the utility or an electrician first?expand_more
If the whole neighborhood is dark, it's the utility. If it's only your house, look at where the wires meet the building: damage on the utility side of the meter is theirs, damage to the mast, meter base, or anything inside is yours and needs an electrician.
Is it safe to keep resetting a breaker that trips?expand_more
No. A breaker that trips repeatedly is doing its job — something downstream is drawing more current than the wire can carry, or there's a short. Resetting it over and over heats the breaker and the conductor. Leave it off and get the circuit looked at.
Can an emergency electrician work at night without a permit?expand_more
Repairs and replacements in kind generally don't need one, but panel changes, service upgrades, and new circuits do. Oregon lets contractors start emergency work and file the permit the next business day, so a good electrician stabilizes the hazard tonight and squares it with the city after.
How fast can someone actually get to West Salem or Keizer?expand_more
On a normal night, one to three hours. During an ice storm or a widespread outage, it can stretch to a day or more because every crew in the valley is out. Describing the hazard clearly helps dispatchers triage you correctly.
Does using this cost me anything?expand_more
No. Describing the problem and getting matched with licensed Salem electricians is free, and there's no obligation to hire anyone who calls you back.